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Our Policies

Terms & Conditions

Lash lift solutions and other professional-use products are for trained, licensed professionals only. It’s your responsibility to confirm use is allowed by your state or local board.
Results vary with lash condition, technique, timing and environment, so results aren’t guaranteed.
Discounts can’t be combined unless stated, and promotions may change or end at any time.
Please contact us at contact@mymegu.co before opening a chargeback.

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Shipping & Processing

Orders process in 1–3 business days (excluding weekends and holidays).
Contiguous US ships via UPS: Ground (1–5 business days) or 2nd Day Air (2 business days).
Hawaii & Alaska ship via USPS and require a signature on delivery.
International: customs fees, duties, VAT and import taxes aren’t included and are the customer’s responsibility.
Double-check your shipping address. Once a package is with the carrier, we can’t cover lost, stolen or “delivered” packages.

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Opened or used products are final sale for health and hygiene reasons.
Digital products (courses, e-books, PDF guides) are final sale.
Unopened, unused items may qualify for store credit only within 30 days of delivery. Contact us before sending anything back.
Damaged, defective or incorrect items must be reported within 7 days of delivery with your order number and photos.
Apply discount and affiliate codes before checkout. We can’t add them after the order is placed.

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